Our platform offers two plans: Free and Premium. The Free plan provides a basic Awards Collection with standard branding and limited features, perfect for smaller programs getting started. The Premium plan unlocks all features, including custom branding, enhanced winner profiles, advanced analytics, and priority support, ideal for larger programs and those seeking maximum impact. See the full feature comparison above.

No, there are no setup fees or hidden costs. The price you see is the price you pay.

We accept all major credit and debit cards. We may offer other payment options in the future.

Yes, you can upgrade or downgrade your plan at any time. Changes will be reflected in your next billing cycle.

We offer a 30-day money-back guarantee on our Premium plan. If you're not satisfied, you can request a full refund within 30 days of your purchase.

You'll be billed annually for your chosen plan. This provides a significant discount compared to monthly billing.

The Free plan is designed for smaller awards programs with basic needs who want to establish an online presence.

The Free plan includes standard branding, a limited number of awards/years that can be included, standard support (email only), and limited analytics. It does not include features like custom branding, enhanced winner profiles, or advanced analytics.

Absolutely! Upgrading is easy and you can do it at any time from your account settings.

The Premium plan is ideal for larger awards programs, organisations seeking maximum brand exposure, and those who require advanced features and dedicated support.

Upgrading to Premium unlocks a range of powerful features, including custom branding, enhanced winner profiles, advanced analytics, social sharing integration, priority support, custom domain/subdomain options, and API access. These features help you elevate your awards program, maximise engagement, and gain valuable insights.

"Per edition" refers to each individual instance or year of your awards program. For example, if you run the "Annual Marketing Awards," each year's awards (2023, 2024, 2025, etc.) would be considered a separate edition. This means the pricing applies to each year you want to host on the platform.

Annual billing allows us to offer a significant discount compared to monthly payments, providing better value for our customers. It also helps us streamline our billing processes.